NDIS support coordination

How we can work with you.

DMC Support provides independent support coordination and specialist support coordination for plan and self-managed NDIS participants. We have extensive experience in working with parents during pregnancy, birth and early parenting. Our knowledge of services to support you during your journey will provide you with support that is specifically tailored to meet your needs and NDIS Plan goals.

What is NDIS Support Coordination?

Support coordination is funding specifically within your NDIS plan to help you plan and manage supports and services to meet your goals. It is a specific type of support that helps you build your capacity to use your NDIS plan and link you with relevant local services.

It can be funded at three levels:

Support Connection – to build your ability to connect with informal, community and funded support to help you get the most from your NDIS Plan and meet your goals.
Support Coordination – coordination of supports can assist you to build skills that you need to understand and use your NDIS plan. The person helping you do this is a Support Coordinator. They will work with you to build your capacity to connect to or maintain supports within your community. They will also help you build your ability to live more independently, and over time, develop your skills in managing your NDIS Plan.
Specialist Support Coordination – this is a high level of support coordination. People whose needs and circumstances are more complex may receive this funding. A Specialist Support Coordinator will help you manage these challenges.

Who gets Support Coordination?

Not all NDIS participants get funding in their plans for support coordination. It will depend on your ability and skills to navigate the NDIS independently, and services to meet your personal goals. The following table shows where different levels of support coordination may be funded:

3 Levels of Support Coordination

Your circumstances

Why support coordination might be funded

Level of support coordination that might be funded

May not have other informal supports like family or friends who can help you navigate your plan.

Often, family members or close friends can help participants do this. If you do not have family close by, or you do not have an ongoing supportive relationship with them, you might need help in connecting to supports.

Level 1 – Support Connection

You are new to the NDIS and starting with your first plan.

Navigating the NDIS can be a challenge. Having support coordination can help with understanding your plan and link you with support services to best meet your needs.

Level 2 – Coordination of Supports

You are going through a significant life change, like being pregnant and preparing for parenting.

Sometimes, changes in your life can be difficult to manage. Preparing to become a parent is one of these.

Most people without a disability find this difficult. Having a disability can add to the challenge. Especially when you become a parent for the first -time.

Support Coordination or Specific Support coordination can help you manage linking to pregnancy and parenting supports that meet your circumstances

Level 2 OR Level 3 – Specialist Support Coordination

This may depend on your circumstances.

Specialist support coordination can be funded when a person has complex life circumstances that are very difficult to manage. It is funded for a period of time only, not long-term.

Specialist Support Coordinators must have University qualifications.

How do I get support coordination?

When you have your first planning meeting with a Local Area Coordinator (LAC) you or your carer need to let them know that you need support coordination or Specialist support coordination, and why.

You will need to discuss with them why this support is ‘reasonable and necessary’ and important to put in your NDIS plan.

‘Reasonable and necessary’ means:

that the NDIS funded support or service MUST be related to your disability,
be something that is considered ‘fair’ (reasonable) and that you need because of your disability (necessary).

Supports are based on each person’s circumstances but it DOES NOT include:

Day-to-day living costs that are not related to your specific disability, such as food or other utility bills,
Other formal supports available like health and education.

Once your plan is approved, a Support Coordinator can help you understand your plan funding and begin linking you with supports and services tailored to your needs.

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